Start Date & Time
End Date & Time
Description
Call center opened at 8:00 a.m. 5/7/19: The IT Service Center has returned to normal operations and is answering phone calls.
Updated at 4:00 p.m. 5/6/19: The IT Service Center call center will remain closed due to construction activities. The call center will open Tuesday May 7 at 8 a.m. Those who need help can continue to contact the service center at help@colorado.edu. IT Service Center technicians will continue to work on cases during regular business hours while the call center is closed.
Call center closed at 2:30 p.m. 5/6/19: The IT Service Center call center had to unexpectedly close at 2:30 pm on Monday, May 6, due to construction activities in the building. Those who need help can continue to contact the service center at help@colorado.edu. IT Service Center technicians will continue to work on cases during regular business hours while the call center is closed. Check back for status updates.
Impact
Calls to the IT Service Center will not be answered while the call center is closed for construction activities in the building.