Service Maintenance Completed: Emergency Campus Firewall

Last Updated: 03/26/2019
Login to subscribe

Start Date & Time

Tue, 03/26/2019 - 5:45am

End Date & Time

Tue, 03/26/2019 - 6:45am

Description

Campus border firewalls are experiencing issues and need to be rebooted/upgraded as soon as possible. During the maintenance window, all campus network traffic (both wired and wireless) to and from the internet will be unavailable for approximately 15 minutes. More details are included below under Impact.

Impact

During the maintenance window, all campus network traffic to and from the internet will be unavailable for approximately 15 minutes. On-campus network traffic between on-campus machines should not be affected by this maintenance.

 

Here are some specific examples of how campus services will be impacted:

 

While using the campus network (UCB Wireless, UCB Guest, eduroam, wired network):

  • Unable to access resources outside the campus network (Canvas, Desire2Learn, cnn.com, etc.)
  • Unable to access email accounts (Exchange Online, Gmail)
  • Able to access on-campus resources (www.colorado.edu)
  • Able to use the campus VoIP phone service

While using a different network (home, coffee shop, cellular data network, etc.):

  • Unable to access www.colorado.edu sites and other resources housed on the campus network
  • Unable to connect to CU Boulder Virtual Private Network (VPN)
  • Able to access email accounts (Exchange Online, Gmail)
  • Able to access services not housed on the campus network (Canvas, Desire2Learn, etc.)

Affected Services

Campus Network (UCB Wireless, Guest Wireless, eduroam and wired) and CU Boulder Virtual Private Network (VPN)