Service Maintenance Completed: TLC Datacenter (Multiple Services Potentially Impacted)

Last Updated: 03/23/2019
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Start Date & Time

Sat, 03/23/2019 - 5:00am

End Date & Time

Sat, 03/23/2019 - 6:00pm

Description

On Saturday, March 23, the Technology Learning Center (TLC), and all equipment inside it, will run on backup power for approximately 12 hours from 5 a.m. to 6 p.m. while new electrical systems are installed to support the deployment of a distributed antenna system (DAS). While all services in the data center will run on backup power during the install, there will be an elevated risk of power interruptions which could result in network outages (see Affected Services below).

Impact

While all necessary precautions will be taken to maintain continuity of campus services, while the TLC data center is running on backup power from 5 a.m. to 6 p.m., there will be an elevated risk that campus services could experience outages. If the backup powers fails, there could be network performance issues experienced on the main campus as described below.

Affected Services

In the event of a complete power outage to all networking and telephony equipment located in the TLC, the following services would be impacted:

Network services (both wired and wireless) in the following buildings: Dal Ward, Carlson, Ketchum, UMC, University Club, Imig Music, Wardenburg, Environmental Design, Visual Arts Complex, Clare Small, Rec Center, Balch.

Wired network only in buildings that have subnets behind the following distribution firewalls: TCOM, MUEN, RGNT, ECON or HUM.

Analog phone lines: these are primarily used in elevator phones/call buttons and some fax machines