Start Date & Time
End Date & Time
Description
A software upgrade on the campus F5 content switches will make a number of services briefly unavailable—most notably CU Boulder’s Microsoft Office 365 service and Identity Manager (cuidm.colorado.edu)—on Thursday, January 31, between 5:30 pm and 6:30 pm. Please see the Impact section below for details. This upgrade is necessary to enable new security features and bug fixes.
Impact
The upgrade will cause two occurrences of service degradation that will last for approximately one-minute each.
Services impacted include:
- Microsoft Office 365 applications, accessed through a browser at http://office365.colorado.edu/ (e.g. Exchange Online, Office Online, OneDrive, etc.) will be briefly unavailable during the service degradation. The upgrade will not affect those connecting to Office 365 via https://o365coloradoedu.sharepoint.com.
- The upgrade will not affect email delivery or use of email programs such as Outlook or Apple Mail.
- Identity Manager (cuidm.colorado.edu) will be briefly unavailable which could cause failed changes for those who are logged in to it during the service degradation.
- Grouper (mygroups.colorado.edu) will be briefly unavailable which could cause failed changes for those who are logged in to it during the service degradation.
- QuickAdmit provisioning of IdentiKey credentials for Continuing Education will fail during the service degradation.
Affected Services
- Microsoft Office 365 accessed via http://office365.colorado.edu/
- Identity Manager (cuidm.colorado.edu)
- Grouper (mygroups.colorado.edu)
- QuickAdmit
