Service Maintenance Completed: Wired Network & Campus Services

Last Updated: 01/08/2019
Login to subscribe

Start Date & Time

Tue, 01/08/2019 - 6:00am

End Date & Time

Tue, 01/08/2019 - 7:00am

Description

The SPSC, COMP, and RES firewalls will undergo maintenance on Tuesday, January 8, from 6 am to 7 am making the wired network and many of the campus’s online services unavailable for approximately 20 minutes. Please see Affected Services below for more details. This maintenance window is being used to upgrade firewall software in order to address a bug that has been affecting network performance in multiple campus buildings.

Impact

The wired network and many campus online services and will be unavailable or operate in a degraded state for approximately 20 minutes. Services that will not be impacted include Exchange/Outlook email, Canvas, Desire2Learn, the VPN, and the VoIP phone service. While MyCUInfo will be available, some services and functions within the portal will not. Please see Affected Services below for more details.

Affected Services

Wired networks
Online campus services

The following services will be available, but some may have degraded performance as noted:

MyCUInfo - the portal will be up, but some services within the portal may not be available during the outage
Canvas
Desire2Learn
Exchange/Outlook Email
VoIP Phone Service
Cisco AnyConnect VPN