Service Maintenance Completed: Campus Solutions & Portals

Last Updated: 09/24/2018
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Start Date & Time

Sun, 09/16/2018 - 6:00am

End Date & Time

Sun, 09/16/2018 - 6:00pm

Description

UIS will perform service maintenance on enterprise applications from 6 a.m. to 6 p.m. on Sunday, September 16. During this time Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services, will be unavailable (see Affected Services below).

Impact

During the maintenance window from 6 a.m. to 6 p.m. on Sunday, September 16, Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services will be unavailable (see Affected Services below).

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services

The following services will be unavailable during the maintenance window:

  • Campus Solutions
  • Campus Solutions Mobile Application
  • Central Information Warehouse (CIW)
  • Concur
  • Constituent Relationship Management (CRM)
  • CU-Data
  • CU Marketplace
  • Degree Audit and Transfer Credit (DATC)
  • Enterprise Portal (MyCUInfo and MyCUBoulder portals)
  • eRA InfoEd application
  • eRA (interface with the HCM system only)
  • FIN
  • HCM
  • HireRight
  • ImageNow
  • Integration Gateway
  • International Student and Scholar System (ISSS)
  • LegalFiles
  • Lynda.com
  • My Leave
  • OnBase (direct access and Unity Client)
  • Parchment
  • Phire
  • R25
  • Secure Enterprise Search (SES)
  • Secure File Transfer Protocol
  • SharePoint
  • Skillsoft
  • Tax Navigator
  • TeamMate
  • Terminal Server
  • TTO Portal

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.