Start Date & Time
End Date & Time
Description
UIS will perform service maintenance on enterprise applications from 6 p.m. Friday, July 20 to 6 p.m. on Saturday, July 21. During this time Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services, will be unavailable while others will be accessible through campus-specific maintenance pages (see Affected Services below).
Impact
During the maintenance window from 6 p.m. Friday, July 20 to 6 p.m. on Saturday, July 21, Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services will be unavailable while others will be accessible through campus-specific maintenance pages (see Affected Services below).
If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.
Affected Services
The following services will be unavailable during the maintenance window:
- Campus Solutions
- Constituent Relationship Management (CRM)
- Degree Audit and Transfer Credit (DATC)
- Enterprise Portal (MyCUInfo and MyCUBoulder portals)
- ImageNow
- LegalFiles
- Nelnet
- Parchment
- Phire
- R25
- Secure Enterprise Search (SES)
- Secure File Transfer Protocol
- TeamMate
- Terminal Server
- uAchieve Planner
During the window, the following systems may be accessed via campus-specific maintenance pages; however, you may experience periodic interruptions during the maintenance window:
- Central Information Warehouse (CIW)
- Concur Travel and Expense
- CU-Careers – Recruiting
- CU Careers – Search Jobs/Apply
- CU-Data
- CU Marketplace
- Document Management
- eRA InfoEd application
- Finance
- HireRight
- HCM
- I-9/E-Verify HireRight
- Lynda.com
- My Leave
- OnBase (direct access and Unity Client)
- Reporting
- SharePoint
- Skillsoft
Additional Information from UIS
For more information on these UIS services, visit the UIS Service Catalog at https://www.cu.edu/uis/service-catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.
