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Service Maintenance Completed: Emergency: VPN

Submitted by stauffeg on

Start Date & Time

End Date & Time

Description

The system that supports the campus VPN service, will undergo an emergency upgrade on Friday, May 4, between 6:30 a.m. and 7:30 a.m. VPN sessions, that are active when the VPN cluster is rebooted following the upgrade, may be disconnected and require users to log in again. This emergency upgrade is necessary to resolve an active bug that caused recent interruptions of the VPN service.

Also, updates to the enterprise directory (directory.colorado.edu) will be delayed until the upgrade is complete.

Impact

VPN sessions, that are active when the VPN cluster is rebooted following the upgrade, may be disconnected and require users to log in again. Updates to the enterprise directory (directory.colorado.edu) will be delayed until the upgrade is complete.

Affected Services

Cisco AnyConnect VPN, site-to-site tunnels, enterprise directory (directory.colorado.edu), IEC, URES, OIM, AWS (Amazon Web Services), e911.