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Service Maintenance Completed: Human Capital Management (HCM)

Submitted by stauffeg on

Start Date & Time

End Date & Time

Description

Maintenance will be performed on the HCM production services 6:00 a.m. to 12:00 p.m. noon on Sunday, February 11 to install Oracle updates. During the maintenance window, the following services will be unavailable: Enterprise Portal (MyCUInfo & MyCUBoulder), Integration Gateway, Campus Solutions, Campus Solutions Mobile Application, FIN, HCM 9.2, PeopleSoft CRM, Online Admissions Offering (OAO), Parchment, Phire, R25 Interface Server Application, Secure Enterprise Search (SES), CU Careers – Recruiting, eRA (integration to HCM only).

Impact

HCM production services will be unavailable on 6:00 a.m. to 12:00 p.m. noon on Sunday, February 11.

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services

During the maintenance window, the following services will be unavailable: Enterprise Portal (MyCUInfo & MyCUBoulder), Integration Gateway, Campus Solutions, Campus Solutions Mobile Application, FIN, HCM 9.2, PeopleSoft CRM, Online Admissions Offering (OAO), Parchment, Phire, R25 Interface Server Application, Secure Enterprise Search (SES), CU Careers – Recruiting, eRA (integration to HCM only).

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog at https://www.cu.edu/uis/service-catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.