Service Maintenance Completed: CANCELLED: Human Capital Management (HCM)

Last Updated: 12/13/2017
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Start Date & Time

Fri, 12/15/2017 - 6:00pm

End Date & Time

Fri, 12/15/2017 - 9:00pm

Description

UPDATE: HCM production services maintenance scheduled for Friday, Dec. 15 has been cancelled. This maintenance has been rescheduled for Thursday, Dec. 21.

Maintenance will be performed on the HCM production services 6:00 p.m. to 9:00 p.m. on Friday, Dec. 15 to install PeopleSoft regulatory tax updates and ACA patches. This will make HCM production services unavailable; however, a limited CU Resources/employee portal page will be made available to allow access to unaffected applications. Please see more information below under Affected Services.

Impact

HCM production services will be unavailable 6:00 p.m. to 9:00 p.m. on Friday, Dec. 15. See more details in Affected Services below.

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services

During the maintenance window, the following services will be unavailable: CU Careers - Recruiting, eRA (integration to HCM only), HCM. The following portal links and tiles will be unavailable during the maintenance window: All tiles, Benefits and Wellness tab, Business Tools Tab / CU Careers – Recruiting, HCM, My Info and Pay tab. A limited CU Resources/employee portal page will be made available to allow access to unaffected applications. Please note that the limited portal page will look different to the standard portal page with tiles.

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog at https://www.cu.edu/uis/service-catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.