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Service Maintenance Completed: Campus Solutions & Portals

Submitted by stauffeg on

Start Date & Time

End Date & Time

Description

UIS will be performing service maintenance on enterprise applications on Sunday, October 29 from 6 a.m. to 10 a.m. During this time Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services will be unavailable (see Affected Services below).

Impact

During the maintenance window from 6 p.m. on Sunday, October 29 from 6 a.m. to 10 a.m., Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services will be unavailable (see Affected Services below).

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services

The following services will be unavailable during the maintenance window:

  • Campus Solutions
  • Campus Solutions Mobile Application
  • Central Information Warehouse (CIW)
  • Concur
  • Constituent Relationship Management (CRM)
  • CU-Data
  • CU Marketplace
  • Degree Audit and Transfer Credit (DATC)
  • Enterprise Portal (MyCUInfo and MyCUBoulder portals)
  • eRA InfoEd application
  • eRA (interface with the HCM system only)
  • Faculty Report of Professional Activities (FRPA)
  • FIN
  • HCM
  • HireRight
  • ImageNow
  • Integration Gateway
  • International Student and Scholar System (ISSS)
  • LegalFiles
  • Lynda.com
  • My Leave
  • OnBase (direct access and Unity Client)
  • Online Admissions Offering (OAO)
  • Parchment
  • Phire
  • R25 Interface Server Application
  • Secure Enterprise Search (SES)
  • Secure File Transfer Protocol
  • SharePoint
  • Singularity
  • Skillsoft
  • TeamMate
  • Terminal Server
  • TTO Portal

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog at https://www.cu.edu/uis/service-catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.