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Service Maintenance Completed: F5 Content Switch (multiple campus services)

Submitted by stauffeg on

Start Date & Time

End Date & Time

Description

Software upgrades on the campus F5 content switches will cause brief degradation of some online services on Wednesday, March 23, between 5:30 pm and 6:30 pm. During the upgrades, affected services (see below) could experience a brief delay in page loading that will last approximately one minute. These upgrades are needed to fix bugs and improve security.

 

Impact

During the upgrades, affected services could experience a brief delay in page loading that will last approximately one minute. 

Affected Services

The upgrade will cause service degradation that will last approximately one minute.

Services impacted include:
 

  • Identity Manager (ad-connector.colorado.edu, iam-mq-prod-comp.colorado.edu, iam-mq-test-comp.colorado.edu, iam-rest-prod-comp.colorado.edu, iam-rest-test-comp.colorado.edu, identikey-comp.colorado.edu, and identikey-test-comp.colorado.edu)
  • Microsoft Office 365 applications, accessed through a web browser at http://office365.colorado.edu (eg. Exchange online, Office Online, Ondrive, etc.) will be briefly unavailable during the service degradation. The software upgrade will not affect those connecting to Office365 via https://o365coloradoedu.sharepoint.com.
    • The upgrade will not affect email delivery or use of email programs such as Outlook or Apple Mail
  • OUD (oud.colorado.edu, directory-test.colorado.edu)
  • Grouper (mygroups.colorado.edu, mygroups-test.colorado.edu)
  • Apple Endpoint Management tools ( ems-util, ems-jim services)
  • Web Applications (wa.colorado.edu and wadev.colorado.edu (ex. Student admits)
  • Web Services (ws.colorado.edu and ws-dev.colorado.edu)