Service Maintenance Completed: Enterprise Applications including Campus Solutions & Portals

UIS will update enterprise services from 6:00 p.m. to 11:59 p.m. on Tuesday, January 25. During this time Campus Solutions, MyCUInfo, MyCUBoulder and Buff Portal, and some of the resources accessed through these services, will be unavailable (see Affected Services below). Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links (see Affected Services below).

Impact

During the maintenance window from 6:00 p.m. to 11:59 p.m. on Tuesday, January 25, Campus Solutions, MyCUInfo, MyCUBoulder and Buff Portal, and some of the resources accessed through these services will be unavailable (see Affected Services below). There will also be a delay in campus IdentiKey provisioning.

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues. 

Affected Services

The following services will be unavailable during the maintenance window: Campus Solutions Campus Solutions Mobile Application Central Information Warehouse (CIW) Concur Constituent Relationship Management (CRM) CU-Data CU Marketplace Degree Audit and Transfer Credit (DATC) Enterprise Portal (MyCUInfo, MyCUBoulder and Buff Portal) eRA InfoEd Application eRA (interface with HCM system only) FIN HCM HireRight ImageNow Integration Gateway International Tax Navigator LegalFiles LinkedIn Learning MyLeave OnBase (direct access and Unity Client) Parchment Phire R25 Secure Enterprise Search (SES) Secure File Transfer Protocol SharePoint Skillsoft Sunapsis TeamMate Terminal Servers TTO Portal The following services will be available via direct access links: Canvas CU Careers CU Boulder Jobs DocuSign

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.