Service Restored: Zoom - A subset of users are unable to playback or download cloud recordings

Start Date & Time

Sun, 05/23/2021 - 3:38 PM

Mon, 05/24/2021 - 3:40 AM

Issue Resolved on 5/24/21 at 3:40 AM: The issue with Zoom playback and downloading cloud recordings has been resolved

Issue Reported on 5/23/21 at 3:48 PM: A subset of users are unable to playback or download cloud recordings on Zoom

Vendor is investigating

More info: https://status.zoom.us/