Service Restored: Network Problem Causing Multiple Service Issues (Canvas, Buff Portal)

Start Date & Time

Wed, 12/02/2020 - 7:05 PM

End Date & Time

Wed, 12/02/2020 - 8:57 PM

Description

Services restored on 12/2/2020 at 8:57 p.m.: OIT has been able to resolve the network problem that was causing connection and login issues for many CU Boulder IT Services, including Canvas and Buff Portal. We apologize for any inconvenience this may have caused.

Issue updated on 12/2/2020 at 8:25 p.m.: OIT continues to work through a network problem that is causing connection and login issues for many CU Boulder IT services, like Canvas and Buff Portal. More information will be posted here as it becomes available.

Issue updated on 12/2/2020 at 7:35 p.m.: A network issue has been identified as the likely problem causing service errors. OIT is in the process of addressing the network issue. More information will be posted here as it becomes available.

Issue reported on 12/2/2020 at 7:05 p.m.: OIT has identified multiple service issues and is currently investigating. More information will be posted here as it becomes available.