|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Zoom||Wednesday, November 25, 2020 - 10:20am|
|Service Issue Reported: MS Windows Licenses||Wednesday, October 21, 2020 - 3:40pm|
|Service Restored: OIT Services may be impacted by AWS Outage||Wednesday, November 25, 2020 - 12:39pm||Thursday, November 26, 2020 - 5:00am|
|Service Maintenance Scheduled: Enterprise Applications Including Campus Solutions & Portals||Sunday, December 6, 2020 - 6:00am||Sunday, December 6, 2020 - 11:59pm|
|Service Maintenance Scheduled: Jira||Wednesday, December 9, 2020 - 4:00pm||Wednesday, December 9, 2020 - 5:00pm|
The production Enterprise Database (EDB) service will undergo maintenance between 9 am and 12 pm (noon) on Sunday, November 15. This will impact services that are dependent upon the Enterprise Database, including the Federated Identity Service and services that rely on it for logins such as MyCUInfo, Buff Portal, Canvas, and many more (see Impact and Affected Services below). This maintenance is necessary to patch the database environment. Please note that UIS enterprise application maintenance will also be taking place on Sunday, November 15, from 6 am to 6 pm, and will also affect the availability of portals and many other services. Please see the UIS Enterprise Application Maintenance service alert for more information.
The Federated Identity Service will experience two outages of 5 to 15 minutes during the maintenance window. New authentication activity and logins will not be possible during these outages for services such as MyCUInfo, Buff Portal, Canvas, and many more. Other dependent services may also experience interruptions during the maintenance window (see Affected Services below). New courses and enrollments will be delayed until the end of the maintenance window.
The following services are dependent upon the Enterprise Database and may experience brief interruptions during the maintenance:
Need to stay on top of any Service Alerts as soon as they happen? Get them as soon as they come out straight to your inbox, click below to instantly subscribe using your CU Boulder email.