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Service Restored: Can't access Microsoft Office web apps (Word, Excel, PowerPoint)

Submitted by phta3614 on

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End Date & Time

Description

Issue resolved on 10/30/2020 at 8:27 am: Service has been restored. Thank you for your patience.

Issue reported on 10/29/2020 at 8:38pm: User Impact: Users may be unable to access Microsoft Office web apps via multiple protocols.

More info: This issue may affect Office web apps such as Microsoft Word, Excel and PowerPoint.

Users may experience problems accessing web apps through Microsoft Teams, OneDrive for Business and SharePoint Online.

Users will likely receive an error when attempting to open or edit documents.

Vendor is incaged