Service Maintenance Completed: Enterprise Applications Including Campus Solutions & Portals

Last Updated: 10/19/2020
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Start Date & Time

Sun, 10/18/2020 - 6:00am

End Date & Time

Sun, 10/18/2020 - 6:00pm

Description

UIS will perform service maintenance on enterprise applications from 6 am to 6 pm on Sunday, October 18. During this time Campus Solutions, MyCUInfo, Buff Portal, MyCUBoulder, and some of the resources accessed through these services, will be unavailable. Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links. Please see the Affected Services section below for more details.

Impact

During the maintenance window from 6 am to 6 pm on Sunday, October 18, Campus Solutions, MyCUInfo, Buff Portal, MyCUBoulder, and some of the resources accessed through these services will be unavailable (see Affected Services below). Please note that Campus Solutions maintenance events like this will affect systems with real-time data.

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services

The following services will be unavailable during the maintenance window:

  • Campus Solutions
  • Campus Solutions Mobile Application
  • Central Information Warehouse (CIW)
  • Constituent Relationship Management (CRM)
  • Degree Audit and Transfer Credit (DATC)
  • Enterprise Portal (MyCUInfo, Buff Portal, MyCUBoulder)
  • eRA InfoEd Application
  • eRA (interface with HCM system only)
  • HireRight
  • ImageNow
  • Integration Gateway
  • International Tax Navigator
  • LegalFiles
  • LinkedIn Learning
  • OnBase (direct access and Unity Client)
  • Parchment
  • Phire
  • R25
  • Secure Enterprise Search (SES)
  • Secure File Transfer Protocol
  • SharePoint
  • Sunapsis
  • TeamMate
  • TTO Portal

The following services will be available via direct access links:

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.