Service Maintenance Completed: Emergency - Oracle Identity Manager & IdentiKey Manager

Last Updated: 06/30/2020
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Start Date & Time

Tue, 06/30/2020 - 6:00am

End Date & Time

Tue, 06/30/2020 - 7:30am

Description

Oracle Identity Manager (OIM), and in turn OIT’s IdentiKey Manager service, will be impacted by emergency CU Denver firewall troubleshooting from 6 am to 7:30 am on Tuesday, June 30. During the maintenance window, IdentiKey Manager (identikey.colorado.edu) will be unavailable and therefore users will be unable to activate accounts or make changes to accounts during the maintenance. This maintenance is necessary to troubleshoot firewall issues that have caused unexpected OIM outages recently.

Impact

1. IdentiKey Manager (identikey.colorado.edu) will be unavailable during the window with a down/maintenance message. Users will be unable to activate accounts, change passwords, manage secondary accounts, change display names, manage email settings, etc.

2. Creation of new accounts and updates to existing accounts in OIM will be paused during  the maintenance. These events will be queued and processed when the work is complete.

3. Aurora reads and presents user information from OIM and thus will be impacted during the window.

Affected Services

Oracle Identity Manager
IdentiKey Manager (identikey.colorado.edu)
Aurora (aurora.colorado.edu)