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Service Restored: Oracle Identity Manager Unreachable

Submitted by keea2562 on

Start Date & Time

End Date & Time

Description

Service Restored at 4:31pm on 4/28/2020: Between approximately 4:00pm and 4:30pm on Tuesday April 28th, our production Oracle Identity Manager(OIM) environment was unreachable. The service is now restored.

The following services were impacted by this outage.

- IdentiKey activation and other account changes made through identikey.colorado.edu
- Quick provisioning for new Continuing Education and Online Ed (MS-EE) students
- Aurora (OIT lookup and account request tools that rely on OIM data)