Start Date & Time
End Date & Time
Description
Service Restored at 7:57 AM: Canvas has resumed normal operation; all users are able to access it again
Service Issue Updated at 6:18 PM: Canvas has resumed normal operation; all users should be able to access it again.
Instructure hasn't yet issued the all clear, so ATAP will continue to monitor and will issue a final support alert once the issue is confirmed to be resolved.
Service Issue Reported at 5:46 PM: Testing indicates that the issue is inconsistent, sometimes allowing access. OIT has contacted the vendor and will continue internal testing.
You can also track this issue on Instructure's status page:
https://status.instructure.com