Service Restored: LMS Course Creation and Canvas Web Grading Sync Outage

Start Date & Time

Wed, 12/18/2019 - 12:53 PM

End Date & Time

Wed, 12/18/2019 - 1:10 PM

Description

Issue Reported on 12/18/19 at 12:57 pm: Users attempting to create new Canvas courses or use the Web Grading Sync tool in Canvas will see an Internal Service Error or Service Temporarily Unavailable Error. The Software Engineering team has been engaged to troubleshoot the issue.

Issue Resolved on 12/18/19 at 1:10 pm: The server running Canvas course creation and web grading sync has been restarted and now both services are restored.