Features
Microsoft Teams Calls allows users to make one-on-one or group audio/video calls, and supports screen sharing, chat, file sharing and more. Calls can be initiated within Microsoft Teams from Teams chats, user profiles or the Calls tab.
Users who don't have a Teams phone number can make and receive calls within the organization. Users with a Teams phone number can make and receive external calls, including domestic long distance and international calls.
To learn more, see the Teams Calls - FAQ page, the Microsoft Teams service page and the Microsoft Teams Quick Start Guide (PDF).
Who Can Get It
Microsoft Teams Calls is available to most faculty, staff and student employees.
How to Get It
Eligible users can access Teams Calls through the Microsoft Teams desktop app, web app or mobile app for iOS or Android.
Teams Phone Numbers
In order to make and receive external Teams Calls, you need to have a Teams phone number.
If your department hasn't assigned you a phone number, you may request one using the Voice Services - Support Request Form. Select Voice Services as the request category, then request a new phone number.
Physical Phones
Physical phones are still available for front desks, common areas and other offices that require them.
To purchase a phone for your department, submit the Voice Services - Support Request Form. Select Voice Services as the request category, then request a new physical phone.
Teams Calls Help Resources
Get Started
Calls & Voicemail
Physical Phones
Accessibility
CU Boulder is committed to providing help information and assistance with campus services for all users, including those with accessibility concerns. Microsoft Teams accessibility considerations, information for screen reader users, navigation information, and more can be found on the Microsoft Teams - Accessibility page.
Support & Training
- Visit our FAQ for general questions about Teams Calls, security and privacy, and information for telecommunications liaisons.
- Fill out the Voice Services - Support Request Form to report issues, request a phone number or purchase a physical phone.
- Access extensive Teams Calls information and tutorial videos through OIT's YouTube playlist.
- Contact the IT Service Center for troubleshooting support at 303-735-4357 or oithelp@colorado.edu.
- Make an appointment with Buff Techs to help download and configure Teams on your device(s).
- Book a consultation or training session for your department to learn about Teams.
