Federated Identity Service Logins

Submitted by ro on

The Federated Identity Service will undergo maintenance from 8 pm to 8:15 pm on Tuesday, January 25. During the 15-minute maintenance window, web services that rely on the IdentiKey single sign-on (SSO) authentication provided by the Federated Identity Service (see Affected Services below) may not be available. 

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Federated Identity Logins

Submitted by ro on

Service Restored at 8:09 p.m. on 1/24/22: Federated Identity Service has been restored.

Service Issue Reported at 8 p.m. on 1/24/22: OIT is investigating an issue with Federated Identity Service, which is used as an IdentiKey login platform for many CU Boulder services.

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IdentiKey Manager

Submitted by stauffeg on

The January admissions decision release, which will start at 8 a.m. on Saturday, January 22, and conclude by 12 p.m. (noon) on Sunday, January 23, could cause delays for IdentiKey creation, account changes and other processes within the IdentiKey Manager service.

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Email Delays

Submitted by keea2562 on

Service Restored at 3:15 PM on 1/10/2022: The email delays have been resolved. Mail delivery will occur at the normal rate.

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Turnitin

Submitted by stauffeg on

Turnitin will undergo maintenance by the vendor from 5 pm on Friday, January 7, to 1 am on Saturday, January 8. During this timeframe, Turnitin.com and the Canvas Turnitin integration will not be available.

Impact

Turnitin.com and the Canvas Turnitin integration will not be available for the duration of the 8-hour maintenance window and users will be unable to access Turnitin features during this time.

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VoiceThread

Submitted by stauffeg on

VoiceThread will undergo a database upgrade by the vendor, making the service unavailable, from 3 am to 11 am on Wednesday, December 29. This update is required by the vendor.

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