Support

IT Road Map to Fall 2020

The IT Road Map to Fall 2020 is your guide to resources, help and initiatives for the upcoming semester. There you'll find: 

• Academic Technology Resources for Fall 2020
• Technology Resources for Working Remotely 
• Remote Learning Guidance for Students
• Teaching Modalities & Technology Mapping

Support

• IT Service Center - Call or email the IT Service Center (303-735-4357 or oithelp@colorado.edu) for help with all OIT services, such as email and IdentiKey, Internet connectivity, telephone service and technology-related questions or problems.
• Buff Techs Desktop Support - OIT provides no-cost software support for laptop and desktop workstations to faculty, staff, and students at CU Boulder.
• Dedicated Desktop Support - IT Support customized for your department's needs 
• Getting Started with Campus Technology - Beginner's guide to OIT services.
• Telecommunication Liaison Lookup - Faculty and staff members can use this tool to find out who their department Telecommunication Liaison is.
• Academic Technology Design Team (ATDT) - This team assists faculty in integrating technologies into their teaching, research, and creative works.
• Learning Technology Consultants - Part of the Academic Technology Applications Team dedicated to assisting instructors with using campus-supported teaching and learning technologies.
• Accessible Technology website - Hub for information about accessible technology across campus, including policy, news, information about the initiative, and helpful resources.
• Accessibility Resources list - Accessibility considerations for CU Boulder's most widely used technologies including Canvas, Google Apps, and Microsoft Office 365.
• Research Computing - Computational and data intensive computing support
• Center for Research Data & Digital Scholarship (CRDDS) - Research data management and digital scholarship support.

Help Documentation

Help documentation and tutorials are located within each of our Services. Look for the Help menu item.

Tutorials

OIT provides hundreds of tutorials covering the usage of campus services. Use the OIT Tutorials page to browse or search for the tutorials you need.