Monterey Release Information
Apple's most recent operating system, macOS 12 Monterey, comes pre-installed on new Macs and is available as an upgrade for compatible Macs. For a full listing of new features, please visit the official macOS Monterey information page.
Wait to upgrade to macOS 12 Monterey
As is often the case when new operating systems are first released, there are incompatibilities with a number of widely used applications for campus Mac users. For this reason, OIT recommends that faculty, staff, and students delay upgrading Apple devices to macOS 12 for the time being.
OIT recommends that before upgrading to any new operating system, ensure your most used applications are compatible by checking the compatibility testing information below, or by contacting the vendor directly.
If you buy a new mac or choose to upgrade and run into problems that cannot be resolved, you may need to revert to an earlier version of macOS, which entails backing up your files and doing a fresh install.
For assistance, please schedule an appointment to bring your computer to the OIT Buff Techs Walk-In Center, contact Dedicated Desktop Support, or contact the IT Service Center at 303-735-4357 or firstname.lastname@example.org.
Dedicated Desktop Support Customers
Mac systems that are enrolled in Dedicated Desktop Support will be prevented from upgrading to macOS 12 Monterey as OIT works to resolve compatibility issues with standard applications and campus IT infrastructure. In the meantime, if you are supported by DDS and are interested in upgrading or have any questions, please contact your DDS Technician.
Known Compatibility Issues
USB 3.0 functionality
Some users running macOS Monterey have reported issues using USB-C hubs and docks. There have been several reports on Reddit, Apple's Developer Forums, and Apple's Support Communities about macOS Monterey and USB 3.0 hubs compatibility. In limited testing, OIT has confirmed the problem exists at least in Remote Capable Classrooms. We will continue testing and update this page if a patch addresses the issue.
Testing of macOS 12 Monterey is currently being conducted by OIT. As we test compatibility with campus services and supported software, we will report the results on this page. Before you upgrade to Monterey, check this page to ensure compatibility with software, services, and systems you use the most.
|Application||Compatible with Monterey?||Updates|
|Adobe Acrobat||Adobe Acrobat DC is not compatible with Monterey. Visit Adobe's System Requirements page to learn more.|
|Adobe Creative Cloud||Individual CC Apps have specific requirements and may not be compatible with Monterey. Visit Adobe's System Requirements page to learn more.|
|Cisco AnyConnect||OIT is currently testing this service for compatibility.|
|Microsoft Teams||OIT is currently testing this service for compatibility.|
|Remote-Capable Classrooms||There have been several reports about macOS Monterey and USB 3.0 hubs compatibility. In limited testing, OIT has confirmed the problem in Remote Capable Classrooms.|
|Zoom||OIT is currently testing this service for compatibility.|