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Canvas - Student Support

Access your Canvas Courses

  1. Go to canvas.colorado.edu.
  2. Login with your IdentiKey login name and password.
  3. Your courses will appear on the Canvas dashboard.

Don’t see a course?

Your instructor may not have requested a Canvas course. Contact your instructor to find out if they are using Canvas, and if so, when the Canvas course will be available.

Canvas Tips & Videos for Students

There are a lot of things you can do in Canvas and you might not be aware of all the useful tools that can help you make the most of Canvas. Here are some quick tips to help improve your Canvas experience:

Change your Profile picture

Want to change your Canvas profile picture? You’ll need to do so through the Buff OneCard site. Login with your IdentiKey, and then click on “Upload Photo.” After uploading a new photo there, your Canvas profile picture should sync within 24 hours. NOTE: Canvas shows the option to change your profile picture in the user settings, but if you don’t upload a new photo through the Buff OneCard portal, it will reset to the original picture.

Access past Courses

Did you know Canvas automatically restricts access to courses from past semesters? Try to download all the materials you think you’ll need in advance. After a course is closed, you’ll need to reach out to your instructor to see if they will unlock the course for you. Keep an eye out for reminders regarding course end dates for the current semester!

Download the Canvas app

Download the Canvas Student App to view your courses and grades, submit assignments, take quizzes, and participate in your course in a number of other ways. Visit the Canvas - Mobile Apps page for additional information.

Does something not look right in Canvas? If you’re on a computer, check your browser to make sure you’re using Google Chrome. Other browsers like Firefox or Safari are less optimized to work with Canvas.

De-clutter your Dashboard

Is your Canvas Dashboard looking cluttered? Check out this video tutorial to see how you can customize your dashboard to look more organized!

Manage Course Notifications

Are you receiving all of your course updates? Check out this Canvas guide on setting notifications.

Make the most of the Canvas Calendar & Inbox

Curious about how you can make the most of Canvas? Check out this video tutorial to learn more about the Calendar and Inbox functionalities!

You can also check out Canvas guides on using the Calendar and using the Inbox.

Need help using Canvas?

  • Within the Help Menu in Canvas, search the Canvas support guides, report a problem or chat with Canvas Support 24 hours a day, 7 days a week.
  • Browse Canvas Guides or help videos for help
  • Contact Canvas for direct support at (833) 237-4878 or email support@instructure.com.
  • For additional technical assistance, contact the IT Service Center 303-735-4357 or oithelp@colorado.edu.