|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Issue Reported: Adobe Cloud Sign-On Issues||Thursday, May 6, 2021 - 3:10pm|
|Service Maintenance Scheduled: Canvas||Friday, May 7, 2021 - 1:00am||Friday, May 7, 2021 - 2:00am|
|Service Maintenance Scheduled: Enterprise Applications including Campus Solutions & Portals||Saturday, May 8, 2021 - 6:00am||Saturday, May 8, 2021 - 6:00pm|
|Service Maintenance Scheduled: Wi-Fi in Multiple Buildings||Monday, May 10, 2021 - 6:30am||Monday, May 10, 2021 - 7:30am|
|Service Maintenance Scheduled: Wi-Fi in Multiple Buildings||Tuesday, May 11, 2021 - 6:30am||Tuesday, May 11, 2021 - 7:30am|
|Service Maintenance Scheduled: Wi-Fi in Multiple Buildings||Wednesday, May 12, 2021 - 6:30am||Wednesday, May 12, 2021 - 7:30am|
|Service Maintenance Scheduled: Jira||Wednesday, May 12, 2021 - 4:00pm||Wednesday, May 12, 2021 - 5:00pm|
|Service Maintenance Scheduled: Wi-Fi in Residence Halls||Thursday, May 13, 2021 - 6:30am||Thursday, May 13, 2021 - 7:30am|
|Service Maintenance Scheduled: Enterprise Applications including Campus Solutions & Portals||Sunday, May 16, 2021 - 6:00am||Sunday, May 16, 2021 - 6:00pm|
|Service Maintenance Scheduled: Classroom & Personal Capture||Tuesday, May 18, 2021 - 8:00am||Tuesday, May 18, 2021 - 4:00pm|
|Service Maintenance Scheduled: https://bitbucket.colorado.edu/||Wednesday, May 19, 2021 - 4:00pm||Wednesday, May 19, 2021 - 5:00pm|
To improve security of the systems OIT manages, we now require multi-factor authentication when OIT system administrators and those who have other privileged access are connecting from off-campus to critical systems (including office desktops). This will help reduce the risk of a compromised administrator password being used to gain access to critical campus resources.
Duo multi-factor authentication was implemented for both the Cisco VPN and Microsoft Remote Access Gateway on February 11, 2016. Duo is the same system used to protect your Direct Deposit, W-2, and W-4 information in MyCUInfo. Multi-factor remote access, however, will have the addition of a mobile app that quickly and easily confirms your identity for secure login. Check out how it works with this video from Duo.
No, these resources are completely separate and OIT has different policies for each.
The OIT custom VPN is configured to always require multi-factor authentication. The windows remote desktop gateway will allow you to connect without multi-factor authentication from the following OIT desktop networks: 172.21.39.0/26
Desktop subnet and the Cisco VPN (vpn.colorado.edu/oit-ops-desktop) will terminate on the 172.21.39.0/26 subnet. The new subnet (172.21.39.0/26) can be viewed as an "extension" of the desktop network and is just as secure. So systems currently only accessible from the OIT Desktop subnet will also be opened up from the 172.21.39.0/26 subnet.
Contact support for either the VPN or the RDP gateway as you currently do.
You have the option to enter a phone number (e.g. your home phone number) just like you did for your direct deposit, W-2, or W-4.
Initiate a remote wipe by logging into your Office 365 email, selecting options from the gear icon, and look for 'mobile devices' in the general settings.
If this is not possible or you have problems with the remote wipe, contact the OIT Office 365 Administrators for assistance.
To add an additional device for DUO, you have to edit your settings before you send a push notification to your current device.
You can add as many devices as you want, but we recommend visiting the Duo two factor enrollment website with a new/separate browser or with a private/incognito window to force authentication.