Starting February 29, the IT Service Center will close at 7:00 p.m. Monday through Friday instead of 8:00 p.m. To increase efficiency, we are cutting the hour of service that generally produces the lowest volume of support calls. Opening times and weekend hours will remain the same.
Starting February 29, the IT Service Center’s hours will be:
Monday through Friday: 7:30 a.m. to 7:00 p.m.
Saturday and Sunday: 12 noon to 6:00 p.m.
In the past OIT has increased hours of the IT Service Center during critical times of the year such as semester starts; this practice will continue
During IT Service Center operating hours, campus affiliates can get help for OIT services such as email and IdentiKey, Internet connectivity, telephone service and other technology-related questions or problems. The IT Service Center can be reached at 303-735-4357 (5-HELP from a campus phone) and help@colorado.edu, but for immediate assistance it is best to call. To learn more about the services provided by the IT Service Center, please visit the IT Service Center webpage.
When the IT Service Center is closed, you can still find help for most of your IT needs on the OIT website. Here you will find step-by-step instructions for everything from setting up an email account with popular email programs to how to download campus-licensed software and much more.
