|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Restored: Intermittent issues with the Federated Identity Service||Monday, February 19, 2018 - 10:16am||Monday, February 19, 2018 - 10:51am|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: Campus Firewall||Wednesday, February 28, 2018 - 5:30am||Wednesday, February 28, 2018 - 6:30am|
The Cisco VoIP Unified Communications system is CU Boulder's new telephone and voicemail system. This system encompasses telephone, call center, voice messaging, email integration, and other current technologies.
The Voice over Internet Protocol (VoIP) Unified Communications project is replacing CU Boulder's existing Avaya telephone systems. Departments will be notified well in advance when they will be transitioned to the Cisco system. To learn more about project timeline, benefits, and FAQs, please visit the VoIP Unified Communications Project page.
OIT will not be offering 9971 model phones to new users as part of the phone deployment, but some users may have been issued them previously. Refer to the Cisco Unified IP Phone 9971 User Guide or the links below for instructions and help using your phone.