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Service Maintenance Completed: F5 Content Switch (multiple campus services)

Last Updated: 08/12/2020
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Start Date & Time

Tue, 08/11/2020 - 5:30pm

End Date & Time

Tue, 08/11/2020 - 6:30pm

Description

Software upgrades on the campus F5 content switches will cause brief degradation of some online services on Tuesday, August 11, between 5:30 pm and 6:30 pm. During the upgrades, affected services (see below) could experience a brief delay in page loading that will last approximately one minute. This software upgrade is needed to fix security bugs.

Impact

During the upgrades, affected services could experience a brief delay in page loading that will last approximately one minute. 

Affected Services

The upgrade will cause service degradation will last approximately one minute.

Services impacted include:

  • Identity Manager (ad-connector.colorado.edu, iam-mq-prod-comp.colorado.edu, iam-mq-test-comp.colorado.edu, iam-rest-prod-comp.colorado.edu, iam-rest-test-comp.colorado.edu, identikey-comp.colorado.edu, and identikey-test-comp.colorado.edu)
  • Microsoft Office 365 applications, accessed through a web browser at http://office365.colorado.edu (eg. Exchange online, Office Online, Ondrive, etc.) will be briefly unavailable during the service degradation. The hardware upgrade will not affect those connecting to Office365 via https://o365coloradoedu.sharepoint.com.
    • The upgrade will not affect email delivery or use of email programs such as Outlook or Apple Mail
  • OUD (oud.colorado.edu, directory-test.colorado.edu)
  • Grouper (mygroups.colorado.edu, mygroups-test.colorado.edu)
  • Apple Endpoint Management tools (casper, casper-tst, and Jamfpro services)
  • Web Applications (wa.colorado.edu and wadev.colorado.edu (ex. Student admits)
  • Web Services (ws.colorado.edu and ws-dev.colorado.edu)