Start Date & Time
End Date & Time
Description
UIS will perform service maintenance on enterprise applications from 6 a.m. to 6 p.m. on Sunday, October 21. During this time Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services, will be unavailable (see Affected Services below).
Impact
During the maintenance window from 6 a.m. to 6 p.m. on Sunday, October 21, Campus Solutions, the MyCUInfo and MyCUBoulder portals, and many of the resources accessed through these services will be unavailable (see Affected Services below).
If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.
Affected Services
The following services will be unavailable during the maintenance window:
- Campus Solutions
- Campus Solutions Mobile Application
- Central Information Warehouse (CIW)
- Concur
- Constituent Relationship Management (CRM)
- CU-Data
- CU Marketplace
- Degree Audit and Transfer Credit (DATC)
- Enterprise Portal (MyCUInfo and MyCUBoulder portals)
- eRA InfoEd application
- eRA (interface with the HCM system only)
- FIN
- HCM
- HireRight
- International Tax Navigator
- ImageNow
- Integration Gateway
- International Student and Scholar System (ISSS)
- LegalFiles
- Lynda.com
- My Leave
- OnBase (direct access and Unity Client)
- Parchment
- Phire
- R25
- Secure Enterprise Search (SES)
- Secure File Transfer Protocol
- SharePoint
- Skillsoft
- TeamMate
- Terminal Server
- TTO Portal
Additional Information from UIS
For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.