|Title||Start Date & Time||End Date & Time|
|Service Maintenance Scheduled: VPN - Cisco AnyConnect||Tuesday, July 25, 2017 - 7:00am||Tuesday, July 25, 2017 - 7:30am|
|Service Maintenance Scheduled: MSSC & Transportation Network||Thursday, July 27, 2017 - 6:00am||Thursday, July 27, 2017 - 7:30am|
|Service Maintenance Scheduled: Web Express||Saturday, July 29, 2017 - 8:00am||Saturday, July 29, 2017 - 10:00am|
|Service Maintenance Scheduled: Campus Solutions & Portals||Saturday, July 29, 2017 - 6:00pm||Sunday, July 30, 2017 - 6:00pm|
|Service Maintenance Scheduled: Human Capital Management (HCM)||Thursday, August 3, 2017 - 6:00pm||Thursday, August 3, 2017 - 11:59pm|
Service restored at 11:15 a.m.: Login authentication has been restored and Desire2Learn is functioning normally.
Update at 10:45 a.m.: OIT believes it has identified the cause of the authentication errors and server configurations have been made accordingly. It is anticipated that Desire2Learn will be accepting logins within the hour. Next update will be at 11:30 a.m. or earlier.
Issue description: Desire2Learn is returning an "Invalid Username/Password" error for all logins, effectively making the service unavailable. The vendor has been engaged. More information will be reported here as it becomes available.
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