Update September 11, 2023: Visit our most recent news article about the UIS outage.
In October 2023, University Information Services (UIS) is planning to move physical equipment to a new, modern facility on the Anschutz Medical Campus. After a high-level review of CU academic and business calendars, the target date for the implementation window is 12 p.m. Friday, October 6 through 8 a.m. Monday October 9, with a contingency date of November 10 - 13.
Due to the nature of this effort, which involves moving and setting up more than 11 tons of equipment, this will be a cold cutover, meaning all applications dependent on the data center will be unavailable during the three-day implementation window. Broadly, the systems that will be affected are similar to other UIS service maintenance upgrades, like the Enterprise Applications upgrade that occurred on April 22-23.
Impact to CU Boulder
While CU Boulder OIT is not facilitating this move, there are a number of systems and services on the CU Boulder campus that will be affected by this move. The most commonly-used resources by our campus that will be affected are MyCUInfo, Buff Portal, Salesforce (Marketing Cloud and Buff Portal Advising), and other systems that are provided with real-time data. Click the expander below to see the full list, or visit the UIS announcement of this move for any updates to the list of affected services.
Full list of affected services
- 25Live/Lynx
- Advancement NextGen
- Automic
- Campus Solutions
- Campus Solutions Mobile Application
- Central Information Warehouse (CIW)
- Cherwell
- Concur
- CU-Data
- CU Marketplace
- CU People Master Data Management
- Degree Audit and Transfer Credit (DATC)
- EMS Room Scheduling
- Enterprise Portal (MyCUInfo and Buff Portal)
- eRA (interface with HCM system only)
- eRA InfoEd Application
- FIN
- HCM
- HireRight
- Integration Gateway
- International Tax Navigator
- LeepFrog Interfaces
- LegalFiles
- LinkedIn Learning
- Microsoft Suite (CU System instances)
- MyLeave
- Nelnet
- Open Data and Information Network (ODIN)
- OnBase (direct access and Unity Client)
- Oracle Identity Management
- Parchment
- Peoplesoft Elasticsearch (PES)
- Perceptive Content
- Phire
- Ping Federate for Single Sign-On (MyCUInfo)
- Secure File Transfer Protocol
- Skillsoft
- Sunapsis
- Tableau Servers
- Team Dynamix (CU System instances)
- TeamMate
- Terminal Servers
- TTO Portal
- Web Performance Monitoring
Next steps
OIT and UIS plan to communicate throughout the summer and fall about this move. In the meantime, we recommend any/all of the following steps to ensure you stay in the loop about this effort:
- Subscribe to OIT News and the OIT Weekly so you receive our reminders and other important updates for technology at CU Boulder
- Follow OIT on Twitter, Facebook and YouTube
- Subscribe to the UIS Maintenance Matters blog
- Forward this information to colleagues in your department
- Add this event to your calendar and/or department calendars
If you are concerned about how this will affect your group, please contact the UIS Service Desk at 303-860-HELP (4357) or help@cu.edu.
