Instructors teaching in OIT-supported classrooms, and the students in those classrooms, can now use the new online Classroom Technology Problem Reporting Form to quickly report problems with classroom technology. Rather than relying on the classroom-installed phones, you can connect to the form on your personal device using the shortened URL or QR code found on Classroom Technology Problem Reporting Form posters displayed where the service is available.
Using the Classroom Technology Problem Reporting Form will ensure that your issue is directly submitted to the Learning Spaces Technology team and that it receives priority queuing. Given COVID-19 safety concerns, the technician team will as quickly as possible first attempt to resolve your issue remotely. If they are unable to resolve your issue remotely, a technician will be sent to the room when available and safe to do so; likely when a class is not being held in the classroom.
We suggest you bookmark the Classroom Technology Problem Reporting Form so you have easy access to it when you need it.
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