Buff Techs Services Provided Remotely

Last Updated: 03/19/2020

The Buff Techs walk-in locations have temporarily closed in response to CU Boulder’s operational changes due to COVID-19. Buff Techs Desktop Support will still provide remote desktop support services from 8 am to 5 pm, Monday through Friday.

Services Provided
The Buff Techs are continuing to support the campus through this list of services that will be offered remotely:

  • Malware removal
  • Basic device troubleshooting
  • Service support
    • Buff Techs offer limited support for Canvas, Zoom, and various other IT services and issues.
  • Case escalation
    • Buff Techs will review all other technology issues, and if they are unable to help, refer these cases to the appropriate IT group for resolution.

To  request Buff Techs Desktop Support, email oithelp@colorado.edu. For additional support, visit OIT's Teaching, Learning and Remote Work Resources.