Skip to main content
User Menu
Log in
Canvas
Exchange Online
Google Mail
Buff Portal
MyCUInfo
DDS Request Portal
OIT Website
OIT
Office of Information Technology
Search
|
Menu
Service Health
Service
Status
Service Alert
Buff Portal
No service issue
View Latest
Canvas
No service issue
View Latest
Classroom Capture
No service issue
View Latest
Computing Labs
No service issue
View Latest
Federated Identity Service
No service issue
View Latest
Google Workspace
No service issue
View Latest
Grouper
No service issue
View Latest
iClicker
No service issue
View Latest
Identity Manager
No service issue
View Latest
Kaltura Rich Media Streaming
No service issue
View Latest
Microsoft Office 365
No service issue
View Latest
MyCUInfo
No service issue
View Latest
Network
No service issue
View Latest
OIT Data Centers
No service issue
View Latest
Personal Capture
No service issue
View Latest
PlayPosit
No service issue
View Latest
Proctorio
No service issue
Qualtrics
No service issue
View Latest
SensusAccess
No service issue
View Latest
Sympa Email Lists
No service issue
View Latest
Turnitin
No service issue
View Latest
VoiceThread
No service issue
View Latest
VPN
No service issue
View Latest
Zoom
No service issue
View Latest
Other
Maintenance scheduled/ongoing
View
Home
Services
Conferencing Services
Video Conferencing
FAQ
Voice Conferencing
Web Conferencing (Zoom)
FAQ
Help
Getting Started
AI Companion
Additional Licenses
Common Good License Request
License Purchase Request
App Marketplace
Canvas Integration Guide
Secure Meetings Guide
No Fixed Time Meetings
Known Issues
Accessibility
Consulting & Professional Services
Academic Technology Consultants
Academic Technology Training
Consultation Request
Group Training Request
Academic Technology Initiatives Team
Technology Evaluations & Pilots
Cloud Computing in the Classroom
Turnitin Review Project
Needs Assessments
Campus Perceptions of Lecture Capture
Online Proctoring Needs Assessment
Meet Our Team
Accessibility and Usability Lab
Captioning
Construction & Renovation
Project Information FAQ
Container Platform
Data Center Colocation
COVID-19 Site Access Guidelines
Sustainability
FAQ
Remote Hands Service
Request for Information
Rules and Guidelines
Calendar
Data Services
Dedicated Desktop Support
2022/2023 Service Changes
FAQ
Desktop Support Features
Existing Customers
Active Directory at CU Boulder Delegated OU Information Sheet
Facilitating Remote Work & Support
Prospective Customers
Moving to DDS
Service Level Agreement
Service Request Portal
Land Mobile Radios (LMR)
Radio Request or Support
Learner Lifecycle Constituent Relationship Management Team
Messaging & Collaboration Team
Software Engineering
Systems Engineering
FAQ
Maintenance Schedules
Pricing
Services
Support Definitions & Response Time
Red Hat Enterprise Linux
Install Red Hat End User Site License
Redhat 8: Join Active Directory
Requesting Escalated Access
Virtual Infrastructure Policies
Testimonials
Virtual Server Request
External Linux Support Changes
User Experience Team
File Transfer, Storage, & Infrastructure
UCB Files
FAQ
Help
Access Management
Basic Access Management
Managing Permissions
Retrieve a File
Known Issues
Tips & Tricks
UCB Files Request
Large File Transfer
FAQ
Help
Request a shared folder
Known Issues
How to Encrypt Files Before Sharing
Host-based Intrusion Detection Software
FAQ
Physical Servers
Virtual Servers
IT Security
Report an Incident
Artificial Intelligence (AI) Data Security Guidelines
Research Cybersecurity Program
Definition of Terms
FAQ
Remote Work Guidance
Identify & Report Phishing Emails
Help
Password Managers
Risk Acceptance and Temporary Security Exceptions
Security Training for ITSP
Request Firewall Exception
Request SSL Certificate
Identity & Access Management
IdentiKey
IdentiKey Manager
FAQ
Help
Account Provisioning & Activation
Known Issues
Enterprise Access Management
Request Form
Duo multi-factor authentication
FAQ
RFP Guidance
Microsoft 365 Multi-Factor Authentication
Single Sign On (SSO)
Federated Identity Service
FAQ
Help
Digital ID Attributes
Guidelines
Request Form
Microsoft Entra
Learning Spaces Technology
Auxiliary AV Service
Auxiliary AV Service Request
Computing Labs
Help & Info
Find or Reserve a Lab
Liaison List
Service Level Agreement
Software Additions & Modifications
Labs Homepage
OIT Cloud Applications
Remote Access
CUClickers / iClickers
Accessibility
Download Software
FAQ
Help
Instructor Resources
Attendance-Only Feature
Equipment Checkout
Frequency & Wireless Ratings
How to Onboard Your Students
Pedagogical Resources
Wireless Considerations
Student Resources
Distance Learning Studios
Distance Learning Studios Transition Resources
FAQ
Kubi
Remote-Capable Classrooms
FAQ
Student Printing and Scanning
How to Print with wepa
Locations
FAQ
Help
Technology Equipped Classrooms
Learning Spaces Technology Classroom Standards
Training Videos
Classroom Standards Equipment List
Technology Equipped Classrooms List
Hybrid-Capable Classrooms List
Hybrid Work Recommendations - Your Meetings
Zoom Web Conferencing
Technology Copilots
Technology Copilots Request
Messaging & Collaboration
Google Workspace
FAQ
Help
Gmail
Groups
FAQ
Help
Use your Google Group as an email list
Manage your Google Drive usage
Review and save Google Drive files
App Descriptions
Enabling Apps for Campus
Known Issues
Accessibility
Calendar
Docs
Drive
Forms
Groups
Meet
Sheets
Sites
Slides
New Google Storage Limitations
Google Migration Dashboard
Alumni Changes to Microsoft and Google
FAQ
Faculty, Staff, and Student Gmail Migration
Google Drive Migrations
Google Shared Drive File Migrations
Microsoft 365
Applications
Accounts
Bookings
Accessibility
Outlook
Outlook on the web - Email & Calendars
Microsoft Defender Quarantine
FAQ
FAQ
Help
Calendaring Best Practices
Delivery Location
Request Exception
Retention Policy E-memo
Microsoft 365 - Mailbox Accounts
Resource Accounts
Resource Display Name Format
FindTime Add-In
Manually Move Mail from Gmail to Microsoft 365
Desktop & Mobile Apps
Office 365 Online
OneDrive
Prepare your data for OneDrive on macOS
SharePoint Online
Accessibility
Departmental Intranet Site
Team Sites
Microsoft Copilot for Bing Chat Enterprise
Microsoft Loop
Microsoft Stream
Accessibility
FAQ
Power BI
Accessibility
Tasks
Teams
Accessibility
FAQ
Secure Meetings Guide
Collaboration and File Storage
Guest & External Users
Known Issues
New Microsoft Teams Client
Planner
Shared Channels
Sharing channels with people outside of CU Boulder
Viva Insights
Resource Library
FAQ
Known Issues
Tips & Tricks
Accessibility
Office Online
OneDrive
SharePoint
Teams
Email Lists
Administrative E-memo
Course Roster Email
Exchange Distribution Lists
Email & Calendaring Direction
Alumni Email
FAQ
Email Delivery Management
Email Security and Filtering
External Email Tag FAQ
FAQ
Email Attachments
Request an SMTP Exception
Email Forwarding
Network & Internet Services
Wireless Internet
eduroam
FAQ
Known Issues
Reauthentication Issues
Service Guidelines
UCB Wireless
FAQ
Help
Service Guidelines
Troubleshooting
Security
UCB Guest Wireless
FAQ
Help
FAQ
Interference Sources
Known Issues
Tips and Tricks
Wired Internet
Help
Network Registration
Clear the Browser Cache
Firewall
FAQ
Technical Details
Foundational Services and Connectivity
VPN
Always on VPN
FAQ
Help
Cisco VPN
Custom VPN
Advanced/Server Admins
How It Works
Usage Policy
Security & Regulations
Known Issues
IP Address & Hostname Management
Dynamic DNS
Research Computing
The Preserve
Software Licensing
Software Catalog
Acquiring Software
Appropriate Use and Compliance
FAQ
Software Asset Management Program
Software Audit Information
Teaching & Learning Applications
Classroom Capture
FAQ
Help
Recording a Lecture or Event
Sound and Microphones
Your Recordings
Analytic Reports Overview
Request Classroom Capture
Reactivate Previously Recorded Content
Canvas
Request a Course
Community Course Request
Sandbox Course Request
Accessibility
Accessible Content Structure
Creating Accessible Quizzes
Providing Extended Time Accommodations
Rich Content Editor Accessibility Checklist
Enhancements & Integrations
Canvas Data
New Analytics
Course Access Report
Interactions Report
Quiz Logs
Feature Options
Integrations
Canvas Studio
Accessibility
Cidi Labs DesignPlus
Cidi Labs Design Tools (Pilot)
Example Courses
New DesignPlus Sidebar
NameCoach
Accessibility
Latest Updates
Enhancements
Mobile Apps
FAQ
Help
Instructor Support
Grade Schemes
Assignment Groups
Designing for Student Comprehension
Dropped Students FAQ
Getting Started with Canvas
Roles and Permissions
Testing and Assessment Center Instructions
Using Announcements and Inbox to Communicate
Reviewing Migrated Content
Student Support
Student Support Videos
Start of Term FAQ
End of Semester Best Practices
Automatic Course Creation
Profile Pictures
Canvas Scheduler vs. Microsoft Bookings
Captioning
Coursera
Accessibility
Coursera Learning Programs
Digication
Accessibility
FAQ
Help
Terms of Use
Canvas Integration
Kaltura Rich Media Streaming
Kaltura Retirement Information
Canvas Integration
FAQ
Help
Kaltura and Canvas Studio Comparison
Accessibility
Open Researcher & Contributor ID (ORCID)
Personal Capture
FAQ
Help
PlayPosit
Accessibility
FAQ
Proctorio
Accessibility
Instructor FAQ
Suggested Syllabus Statement
Student FAQ
Privacy Information
Qualtrics
SensusAccess
Student Data and OIT Services
Syllabus Archive
Turnitin
Accessibility
Instructor Account Request
Using Turnitin with Canvas
VoiceThread
Accessibility
Instructor Guide
Request a Pro Account
Student Guide
Television Services
Stream2
Channels
Cable Television
FAQ
Channel Lineup
Scan for Channels
Voice Communications
Teams Calls
FAQ
Teams Calls Support Form
Enghouse Touchpoint Contact Centers
Known Issues
Foundational Services and Connectivity
Long Distance
Telephone Service
Cisco VoIP
Basic Functions
Phone Interface
FAQ
Voice/Data Service Request
Web Content & Applications
Legacy Web Publishing
FAQ
Help
Support Form
Connect to the Server
Development Resources
Password Protect Web Pages
General Permissions Guide
Unix Guide
Getting Started
Online Manual
Local Unix Conventions
Compilers
Printing
Editors
vi Commands
Spot and Rintintin Personal Sites
SSL Certificates
Application Development Support
Application Information Form
Buff Portal
Projects & Partners
Staff Resources
Our Practices
Accessibility
FAQ
Style Guide for Campus Communications
Discord
Recommendations for Student Administrators
Python - Install modules without root access
Business Services
Qualtrics
FAQ
Offline Surveys App
Accessibility
Accessibility Exception Request
ServiceNow
General Information
Applications & Modules
Homepages
Searching
UI Indicators
Incident
Request
Explanation
Ticket
Buff Portal Advising
Known Issues & Updates
Managers / Supervisors
Administration Panel
Manage Success Team
Dashboards & Reports
Onboarding New Staff
Configuring Criteria
Student Success Staff
Students
Course Alerts
DocuSign
FAQ
Help
GitHub Enterprise
Jira Software
Paperless Campus
SensusAccess
FAQ
Accessibility
Convert a File
Software & Hardware
Standard Computer Hardware & Available Software
Acquire Software & Hardware
Standard Computer Peripherals
Standard Computers
Department Labs
Student Shopping List
Supported Software & Hardware
Linux Support
Secure Computing for CU Boulder
FAQ
Information for IT Professionals
Crowdstrike vs. Microsoft Defender Comparison
Endpoint Guide Mac
Endpoint Guide Windows
Privacy & Software Transparency
Purchasing & Feature Guide for macOS
Nudge for macOS Updates
iOS Patching
Purchasing & Feature Guide for Windows
Windows Patching Process
Self Service Software
Software Lifecycle
Software News, Events, and Announcements
Your Microsoft Products and Services
Software Catalog
OnTheHub Software Ordering
FAQ
Faculty Computer Purchase Program
FAQ
Ordering Exception
Ordering and Reimbursement
Request for Reimbursement
Standard Models List
Multi-Function Device Contract
Multi-Function Device Setup
Accounts
Students
Faculty, Staff, and Retirees
Microsoft Entra ID
Secondary Accounts
Sponsored Affiliates
Person of Interest (POI) HCM Records Practices
FAQ
Support
IT Service Center
Purpose & Mission
Buff Techs Desktop Support
Getting Started with Campus Technology
Hybrid Teaching and Learning
Academic Technology Resources
Fall 2020 Technology and Requests Survey Report
Instruction Modes & Technology Mapping
Tips for Recording Lectures from Home
Remote Learning Guidance for Students
Hybrid Work Recommendations
Your Files
Your Computer
Your Meetings
Hybrid Meeting Technology Best Practices
Your Productivity and Collaboration
Your Network Access
Your Phone
Retiree Support
Retirees Access to Microsoft and Google Access
IT Learning
LinkedIn Learning
SkillSoft
About OIT
Our Organization
2022 - 2023 Strategic Priorities & Goals
CU IT Environment
Initiative: Cloud Computing for Research and Teaching at CU Boulder
OIT Group Profiles
Service Performance Excellence
Survey Results
Jobs
Contact & Locations
Fragrance-Free Initiative
FAQ
Offenders/Alternatives
Resources
Report Abuse or Harassment
Projects
Account Lifecycle Project
Cisco Transition to Teams Calls
Google Storage Project
Major Projects & Service Direction
Microsoft Office Licensing Remediation Project
SPSC N190 Transition Project
Secure Computing Project
Accomplishments Report
Academic
Administrative
Research
OIT Campus Outreach
Subscribe to Service Alerts & News
Update Your Contact Information
Service Alerts
Feedback
close menu