Starting in 2022, OIT began the process of moving all faculty, staff, students, alumni and retirees to exclusively use Microsoft Outlook for email. Gmail is no longer offered as an alternative email delivery location.
Why we made this change
- More streamlined security for the CU Boulder community
- Easier collaboration with everyone using the same platform for email
- Better cost consciousness given the changes to the cost of Google Workspace
Email platform changes
- As of 2023, all new students, faculty and staff are provisioned with Microsoft Outlook as their only email service.
- Alumni and existing students were migrated to Microsoft email services upon graduation.
- Faculty and staff were automatically moved to the campus's Microsoft Outlook service.
Learn more about the migration to Gmail.
Email client standards
Microsoft Outlook is the default email and calendaring solution for all CU Boulder faculty and staff. OIT highly recommends the use of either the Outlook desktop or mobile application or Outlook on the web for email and calendaring on macOS.
OIT has provided documentation to configure the Apple Mail client, but cannot support the application past this initial configuration because the vendor does not consistently adhere to Microsoft's email standards. In addition, OIT does not have the means or access to receive escalated support from the vendor.
Warning: If you have delegates assigned to your inbox or calendar, or you are a delegate of someone else's inbox or calendar, you must use a Microsoft Outlook client or application. Using the Apple Mail app in this manner can result in mailbox and calendaring corruption for both you and the delegate.
