Service Issue Resolved: Identity Manager Service | Office of Information Technology

Service Issue Resolved: Identity Manager Service

Last Updated: 03/09/2012
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Start Date & Time

Fri, 03/09/2012 - 9:43am

End Date & Time

Fri, 03/09/2012 - 9:57am


Update at 10 a.m.:

Identity Manager appears to be working fine following a restart. Kerberos did not have to be restarted.

Issue Start Time 9:40 a.m.:

Due to an issue with the campus Kerberos server, CU Boulder Identity Manager ( has to be restarted. Those who were logged in to Identity Manager when it was restarted, likely lost their connection and/or could not change their password. OIT staff is currently working on a restarting the server. More information will be posted here as it becomes available.

We apologize for the inconvenience.


Users may not be able to change their IdentiKey password at this time.

Affected Services

Identity Manager