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Service Restored: Microsoft Teams Desktop Client - Poor Voice and Meeting Quality

Submitted by mamo0495 on

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Service Update 7/24/2024: OIT believes that for most users, this issue has been resolved, but continues to work with Microsoft to improve the desktop client experience. For more information, visit the Microsoft Teams - Known Issues page

Service Issue Reported on 6/7/2024 at 8:59 AM: OIT is aware that a subset of users of the Microsoft Teams desktop clients may not be able to make voice calls or attend Teams meetings or may experience poor video and audio quality. Users can bypass the issue by using the Microsoft Teams web and mobile apps, or by restarting the Microsoft Teams desktop client.