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Service Maintenance Completed: Contact Center Update

Submitted by krlu2891 on

Start Date & Time

End Date & Time

Description

Campus Contact Centers will undergo maintenance between 7 and 9 p.m. on Wednesday, May 29. The work being done during the maintenance window will upgrade the servers used by Contact Centers and will address several known issues. 

Impact

Contact Centers will likely experience several short outages during the maintenance window. Receiving calls and accessing Contact Center software will not be possible during these outages.

Affected Services

Contact Centers