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Service Restored: Canvas - Performance degradation, users seeing errors. Vendor engaged.

Submitted by keea2562 on

Start Date & Time

End Date & Time

Description

Service Restored at 1:28 PM on 4/12/2023: OIT Internal testing indicates that the issue with users seeing "Page Not Found" errors in Canvas is resolved. OIT is awaiting the all clear from the vendor. We will re-open this alert if we receive further reports of issues. 

Service Issue Reported at 12:15 AM on 4/12/2023: Users are seeing "Page Not Found" errors when attempting to create or view new assignments, pages, etc. in Canvas.

The vendor has been engaged.