Start Date & Time
End Date & Time
Description
Service Issue Resolved at 12:43 PM on 9/21/2022: Vendor has implemented a fix and confirmed that canvas is operational again.
Service Issue Reported at 12:07 PM on 9/21/2022: Canvas is having issues of slowness and website access for users in the US region, This issue is vendor side and they are currently investigating the issue. Vendor information about this outage can be found at https://status.instructure.com/
Additional Information from Vendor
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 2022 - 12:36 MDT
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 2022 - 12:31 MDT
Update - We are continuing to investigate this issue.
Sep 21, 2022 - 12:22 MDT
Update - We are continuing to investigate this issue.
Sep 21, 2022 - 12:21 MDT
Update - We are continuing to investigate this issue.
Sep 21, 2022 - 12:20 MDT
Update - We are continuing to investigate this issue.
Sep 21, 2022 - 12:16 MDT
Investigating - Users are experiencing Slowness and errors when accessing Canvas in the US region.
Sep 21, 2022 - 12:07 MDT