Service Restored: Partial Network Outage in SPSC Data Center

Start Date & Time

Mon, 10/12/2020 - 8:35 PM

End Date & Time

Mon, 10/12/2020 - 8:19 PM

Description

Issue resolved at 10:19pm on 10/12/2020: OIT has replaced the failed line card at SPSC-7k and all connections are back online. Services are back up and running.

Issue reported at 09:11pm on 10/12/2020: We have determined some of the customers/buildings affected by this issue:

ITLL

Aerospace (B3)

NSIDC-tap

UCBSCCM

Issue reported at 08:29pm on 10/12/2020: Multiple customers have reported complete network outages for their equipment in the SPSC Data Center. We do not have a detailed list of customers/buildings or a list of impacted services at this time.