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Service Restored: IdentiKey Login Failures

Submitted by jamc7284 on

Start Date & Time

End Date & Time

Description

Issue restored on 9/10/2020 at 1:41 pm: The issue with the AD that caused Single Sign-on logins to fail (Canvas, MyCUinfo, etc.) has been resolved, in addition steps are being taken to avoid this particular fault from reoccurring. 

Issue updated on 9/10/2020 at 11:30 am: This issue appears to be affecting any site that use Single Sign-on (Canvas, MyCUinfo, etc.) No eta at this time, more information will be posted when available. 

Issue reported on 9/10/2020 at 11:14 am: OIT has received mutliple reports of an inability to access Buff Portal. The site yields an error of "It looks like you do not have a student ID number and will not be able to access this portal." OIT has no ETA at this time.