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Service Reported Restored at 9:00 p.m.: Email sent to help@colorado.edu is working properly again. The IT Service Center will start processing mail when it opens on Saturday.
Service Reported at 4:42 p.m.: The IT Service Center is unable to process emails sent to help@colorado.edu in our ticketing system ServiceNow. We are investigating the issue and working with the vendor. Please note that assistance will be delayed for those who have messaged help@colorado.edu until this issue is resolved.