Earlier this year, Apple released its newest operating system, macOS 14 Sonoma. As we do with most new operating systems, OIT recommended waiting to upgrade until our campus’ most used applications could be tested on the new operating system. At this time, OIT is satisfied that the incompatibilities are limited, and all Mac users on campus should feel free to upgrade.
How to upgrade
If you are a Dedicated Desktop Support customer or are a part of Secure Computing on CU Boulder’s campus, upgrading is simple! First, make sure your computer is backed up to OneDrive to ensure your data is saved and protected, then make sure it’s plugged into a power source. Next, open up the Self Service application and search Upgrade to macOS 14 Sonoma.
If you’re not a part of DDS or Secure Computing, you can upgrade your operating system directly from the System Settings of your Mac. Follow Apple’s instructions for upgrading your device.
Once you start the upgrade, your machine will begin downloading and attempt to install the upgrade. Prompts will show you the progress of the upgrade and any errors if they occur. Once the install begins you will be unable to use your computer until it completes, which should take approximately 30-90 minutes, depending on your internet connection.
Additional support and resources
Visit the Software Lifecycle page for all of OIT’s recommendations about current software and operating systems. If you have questions about Sonoma or any of OIT’s recommendations, please contact the IT Service Center at email@example.com, call 303-735-4357 or, if you’re a DDS customer, open a case with your DDS Technician.