|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Reported: Voice Services: Long Distance Calls Experiencing Issues||Wednesday, February 21, 2018 - 10:20am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: Campus Firewall||Tuesday, March 6, 2018 - 5:30am||Tuesday, March 6, 2018 - 6:30am|
OIT servers regularly process more than 10 million incoming email messages per day. Using an extensive multi-tiered filtering solution, OIT is able to catch the more than 75% of these incoming messages that are categorized as spam. As part of this process, OIT servers scan messages for malicious contents (URLs, viruses and certain file types) and remediate them.
As of September 2017, OIT will be scanning messages for URLs with poor reputations in an effort to protect the campus from malicious web links. When suspect or malicious URLs are found, you will either recieve a warning heading in the email or a notification webpage when you click a link.
If the campus servers determine a URL is malicious, the URL will be removed from the message and a warning heading added to the email similar to this:
In other instances, if the campus servers are unable to definitively determine if a URL is malicious, it may still be considered suspect and routed through Cisco, an external security service, for further evaluation. If Cisco finds malicious activity, the URL may be rewritten and you will receive a notice when attempting to click the URL:
When a website is malicious or has been compromised, it will likely be blocked by the new filtering measures. To reduce the incidence of false positives, OIT has proactively whitelisted websites that are commonly referenced in communication from our campus. If you have questions or find a URL that is being blocked but has a legitimate business function for our campus, please contact the IT Service Center at firstname.lastname@example.org or at 303-735-4357 (5-HELP from an on-campus phone) for assistance.
Many virus-infected emails will be captured before they are sent out from campus or before they are delivered to your email account, however, all email users must still be vigilant to limit the spread of viruses. OIT recommends several antivirus solutions for CU Boulder faculty, staff, student staff, and students. Choose the solution that best fits your needs and specifications.
Antivirus software available through OIT includes:
Visit the Antivirus page for for detailed information regarding CU Boulder's recommended antivirus solutions.
URL filtering and antivirus programs are available at no charge to CU Boulder faculty, staff and students.
All CU Faculty, Staff and Students can download Antivirus software, and anyone utilizing an @colorado.edu email address receives URL filtering.
Email spam filtering and protection is a built-in part of OIT's email solutions. For Antivirus software and installation assistance, visit the Antivirus - Help page.