Microsoft 365 - Manually Move Mail from Gmail to Microsoft 365

The following instructions step through the process of moving your mail from your Gmail account to Outlook.

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Before exporting your email data to a .pst file, ensure that your gmail account is configured in outlook. At the top of the Outlook ribbon open the File menu, and click Add account. Follow the Gmail - Configure Outlook for Windows tutorial for configuration assistance.

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After your gmail account is configured, at the top of the Outlook ribbon open the File menu, then select Open & Export > Import/Export.

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Choose Export to a file

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Choose Outlook Data file (.pst).

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Choose the root of the CU Gmail account, making certain the option to Include subfolders is checked and click Next.

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Select a name and location for the file. (User’s Desktop of Documents folders are recommended.)

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Click Finish, then select OK.

*Note: Password is not necessary.

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At the top of the Outlook ribbon open the File menu again and select Account Settings to remove the gmail account. 

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Select the gmail account then click Remove

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Before importing the .pst file, configure your exchange account. As you did in Step 1, open the File menu and click Add account. Follow the Microsoft 365 - Outlook for Windows Exchange Configuration tutorial for detailed configuration instructions. 

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Once your exchange account is configured, at the top of the Outlook ribbon open the File menu, then select Open & ExportImport/Export.

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Choose Import from another program or file.

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Choose Outlook Data File (.pst).

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Select the file just created and click Next.

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Choose to Import items into the same folder in: and select the Microsoft 365 account. Click Finish.

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Please note that only mail is moved. Moving calendar items and contacts from one service to the other manually is not supported.