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Large File Transfer - Receive and Access Files

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This tutorial will take you through the process of receiving files sent using the Large File Transfer service.


When a sender uses the Large File Transfer service to share a file with you, you will receive an email message at the recipient email account that the sender specified. The email will indicate who sent you the message and information on any attached files. Click the Access message in the email.


The Large File Transfer webpage will open in your default web browser. Enter the email address that the sender entered as the recipient, then click Next.

If you are unsure about which email address to use, check the recipient address of the email you received.


For internal CU users (using an email ending in If you entered an email address ending in, a web browser window will appear prompting you for your Federated Identity Service credentials. Enter your IdentiKey and associated password, then click Continue.

If you entered your credentials correctly and you are registered with an account, the Large File Transfer webpage wil open (skip to step 7).


For external users: If you entered an email address that does not end in, you will be prompted to set up a temporary guest account if you have not already done so previously. Guest accounts are valid for 30 days, after which they automatically expire. If you have a guest account that is still active, you will need to log in using your guest account email address. Enter the password you chose when creating this account, then click Sign In.


If you entered your credentials correctly and you are already registered with an account, the Large File Transfer webpage will appear. However, if you are not already registered with a temporary guest account, you will be prompted to create one. 

The email address field will already contain the email address you are creating the account for. Choose a password for this temporary guest account (must be at least 8 characters long, with at least 1 number and 1 uppercase letter).

Once you have entered your new password in both password fields, click Next. Enter the code you see in the captcha code box, then click Create account.


The Large File Transfer service will send you an email from asking you to activate your account.

Click Activate account in the email you received. You will automatically be taken into your new temporary guest account in the Large File Transfer service webpage.


You should now be logged into your Inbox in the Large File Transfer service. If you are not presented with the message that was shared with you, select it from the list of messages in your Inbox.

Once the message is selected, you will be able to read the body of the message and see any file attachments. To download the attachments, click the checkbox next to the name of the attached file and click Download.

The file will be downloaded to the default download location on your computer.